We offer free and professional support to our customers who have already purchased our products. Our support team works 24 hours a day and 7 days a week. Normally we will answer your question within 1~2 hours. During busy periods this may take longer but it is not expected to exceed 12 hours.
Please submit your question at our help desk below or email us at help@spotmau.com. (Note: Questions submitted at help desk will be given higher priority than email.)